General Emergency Procedures

​​Defibrillator beside mail boxes

In the event of an emergency:

• Call 000 to report the emergency to the proper authority,  
• Call the Building Manager on 0425 768 822 if the event has occurred during hours when the he/she is on duty,  
• Provided it is safe to do so, assist any person in immediate danger.  

In the event of a cardiac emergency, a cardiac defibrillator is attached to the wall inside the western mail box area on the ground floor.

Please click here for Fire Procedures
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EMERGENCY NUMBERS

Fire / Ambulance / Police   000
Building Manager 0425 768 822
After Hours          03 9246 6555

​EMERGENCY ALARM

ALERT ALARM

Beep – Beep – Beep

1        Get ready for evacuation
2        Follow instructions

EVACUATION ALARM

Whoop – Whoop – Whoop

1        All persons must leave the building
2        Follow instructions
3        Go to the evacuation area; Wait for the All Clear message

EVACUATION AREAS

Evacuation Assembly Area for front exit
Front of 594 ST KILDA ROAD
Evacuation Assembly Area for rear exit
Corner of QUEENS LANE and LORNE STREET

WATER AND GAS LEAKS

• Residents should immediately isolate the specific service in the riser cupboard using stairwell key
• Contact Building Manager or After Hours Emergency number for further assistance. 

FIRE AND SMOKE

• Alert other persons and those in nearby Apartments
• Rescue any person in immediate danger IF SAFE
• Fire Brigade will be automatically alerted if the fire alarm is set off
• If fire alarm is not activated call Emergency Services on 000
• Close doors to prevent smoke and fire spread
• Follow instructions
• Control the fire with fire blanket, extinguishers or hose reels IF SAFE
• Evacuate the building if the evacuation alarm sounds
• DO NOT use lifts during emergencies
• Fire extinguishers and hose reels are located in lift lobby cupboards

Fire hose reels are located on car parking levels

​CIVIL DISTURBANCE

• Stay calm
• Secure premises from threat if possible
• Do NOT aggravate person or persons causing disturbance
• Contact Police on 000 if assistance required
• Contact Building Manager if on duty
• Take photos of persons involved if safe to do so

Follow instructions from Building Manager / Emergency Services

ALWAYS STAY CALM

DON’T PANIC

​MEDICAL EMERGENCY

• Remove person from danger if safe to do so
• Call others for assistance
• Call Ambulance on 000 – specify nature and exact location of emergency
• Render first aid if qualified – there is a defibrillator on the ground level beside the mail boxes
• Notify the Building Manager if on duty
• Stay with person and provide reassurance

NOTE:  The Building Manager should be made aware of any mobility impaired persons residing in the building

ALL EMERGENCIES

• ​Do take notice of all announcements
• All occupants and visitors are to evacuate when directed – taking personal items only (car keys, wallet, mobile phone, etc ) with them
• DO take your door key and the key to the stairwell door
• DO take your mobile phone
• Turn off stoves and appliances
• DO alert neighbours
• Do NOT drive vehicles into or out of the building

All persons must remain at the nominated assembly areas until the Building Manager or Emergency Services have given the “All Clear”